Why ChatGPT doesn't recommend your business

If you ask ChatGPT for the best business in your category and it never names you, it's almost always one of two problems: the model can't resolve you as a clear, real business, or you're simply not cited enough across the sources it trusts. Both are fixable — but you have to know which one is holding you back.

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FAQ

What's the #1 reason ChatGPT ignores a business?Entity ambiguity. If ChatGPT can't confidently tell what you do, where, and for whom, it plays safe and names a competitor it's more certain about. A clear site, llms.txt and Organization schema fix this fast.

Isn't it just about being the biggest brand?No. Plenty of small businesses get recommended because they're cited on the review sites, directories and roundups ChatGPT trusts for their category. Citation density beats raw size.

How do I find out which problem is mine?Run a free Cited scan. It shows whether ChatGPT can resolve you as an entity and whether you have the citations — so you fix the right thing first.

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Most businesses score under 40/100 and have no idea. Find your score in 15 seconds, then fix it.

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